“TO STUDY DIFFERENT CRM PRACTICES USED IN B2B ONLINE MARKETING FOR UNORGANIZED RETAILERS”. Phoenix: International Multidisciplinary Research Journal ( Peer reviewed High Impact Journal ) 3, no. 3.1 (September 2, 2025): 80–92. Accessed March 22, 2026. https://pimrj.org/index.php/pimrj/article/view/125.