REVOLUTIONISING HUMAN RESOURCES: AN ANALYSIS OF ARTIFICIAL INTELLIGENCE APPLICATIONS IN HR PRACTICES
Keywords:
Artificial Intelligence, Human Resources Practices.,,Abstract
Purpose: Artificial Intelligence technologies have become a necessary part of the management
system in the current situation. This paper explores the transformative influence of Artificial
Intelligence (AI) on Human Resources (HR) practices in service sector.
Method: This study's methodology, which is mostly dependent on secondary data, is a
descriptive review study. The study investigated a wide range of scholarly works pertaining to
HRM and artificial intelligence (AI).
Finding & Conclusion: AI has radically transformed HR sector through innovative methods to
carry out important HR functions. As AI technologies continue to evolve, they are reshaping
various functions of HR such as recruitment and talent management, training & development,
benefit administration, employee engagement and decision-making.
This research aims to explore the changes brought due to the application of artificial intelligence
in many aspects of HRM as well as the factors influencing the efficacy of artificial intelligence.
This paper examines the positive and challenging aspects of integrating AI into HR practices and
discusses the implications for the future of work.
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