TALENT MANAGEMENT IN A DIGITAL WORLD: BUILDING WORKFORCE AGILITY THROUGH STRATEGIC HRM

Abstract

The digital era has significantly transformed the workplace, driving organizations to adopt 
innovative strategies to remain competitive and sustainable. Talent management, a cornerstone of 
Strategic Human Resource Management (SHRM), is vital for addressing the challenges posed by 
this transformation. With the rapid advancement of technologies such as artificial intelligence (AI), 
machine learning, big data, and automation, traditional workforce dynamics have shifted 
dramatically, leading to new challenges like skills gaps, talent retention issues, and employee 
resistance to change. At the same time, these changes present opportunities to redefine work 
through flexible models, diversity, inclusion, and digital proficiency. 
This study explores how SHRM can empower organizations to redefine their talent management 
strategies to meet the demands of the digital age. By leveraging digital tools, promoting continuous 
learning, and fostering workforce agility, SHRM provides a framework to prepare organizations 
for the future of work. This research employs a mixed-methods approach, utilizing primary data 
collected through surveys and interviews with HR professionals and business leaders, as well as 
secondary data from industry-leading reports and organizational case studies. 
Key findings reveal that integrating advanced technologies such as AI and big data analytics into 
HR functions enhances recruitment efficiency, workforce engagement, and talent retention. 
Moreover, organizations that emphasize upskilling, hybrid work environments, and diversity 
initiatives report higher levels of innovation and productivity. This paper also highlights the 
importance of strategic workforce planning and the alignment of HR strategies with long-term 
business objectives in creating a resilient and future-ready workforce. 
By addressing critical challenges and proposing actionable strategies, this study provides 
organizations with a roadmap to harness the full potential of digital transformation in talent 
management. The insights aim to help businesses build sustainable and competitive HR 
frameworks that thrive in the rapidly evolving landscape of the future of work. 

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